May 28, 2020

 

We have officially opened back up for in-home swim lessons for clients who have their own private pool as well as swim lessons at our West LA "Coolidge" location! Contact our office to learn more about the COVID-19 Policies and Procedures for we are adhering to for the time being. For those who are more comfortable, we have modified teaching methods available including physically-distanced lesson options.

We look forward to seeing you back at the pool!


Warmly,

 

Kate Polich, LMFT

Owner

Head Above Water, Inc.

 

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May 21, 2020

 

We have officially opened back up for in-home lessons for clients who have their own pool! Contact our office to learn about COVID-19 Policies and Procedures for In-Home lessons as well as information about modified teaching options available including socially-distanced lesson options.

We are currently aiming to resume lessons at the West LA/Coolidge pool on Sunday, May 31. Lessons at the Coolidge pool will be canceled through May 30. 

 

We are working diligently on COVID-19 Policies and Procedures for The West LA pool. We will soon have the following information for you: an amended cancellation policy, our mask-wearing requirements, information about how the location will be cleaned, modified options for how your swim instructor may conduct the swim lesson including physically-distanced teaching options, and more. 

Lastly, as you know, if you have booked lessons for the future your time slot is currently being held for you. However, if you already know that you are not going to want to resume swim lessons in the foreseeable future, please let us know so that we can cancel your reservation and free up your time slot (this will be a big help logistically for us!). If you know you want to resume or are still unsure, we are happy to continue to hold your time slot for the time being. Thank you!! 


Warmly,

 

Kate Polich, LMFT

Owner

Head Above Water, Inc.

 

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May 15, 2020

 

We have been closed for almost two months now and as many of you know, we were hoping to re-open on May 16, but we are not quite ready to do so based on the current restrictions in Los Angeles. I do, however, hope to be able to resume lessons soon (ie. in the next 1-2 weeks; maybe even sooner!). I have been attempting to get in contact with the Mayor's office to discuss a safe plan for re-opening given the unique nature of Head Above Water's services (one-on-one lessons provided outdoors without gatherings of groups of people). I hope to have more information soon. 

For now, I am going to take things week by week. That said, we are canceling classes through May 22. I will update you again at the end of next week.

Warmly,

 

Kate Polich, LMFT

Owner

Head Above Water, Inc.

 

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April 10, 2020

 

I truly hope you all are staying safe and healthy during this time. We very much miss seeing you all at the pool!! 

Lessons had already been canceled through April 19, but with the "Safer at Home" orders in Los Angeles having just been extended, we have additionally canceled all swim lessons through May 15, 2020. 

Within the next few days you will reiceve an email with your updated swim lesson schedule. As a reminder, if you have made an Ongoing Reservation, your time slot is still reserved for you whenever lessons resume. If you have a single package of lessons, please reach out whenever you are ready to reschedule your canceled classes and we will be happy to assist you in finding new dates/times based on availability.

On a side note, as I mentioned in the last email, I am a Licensed Marriage and Family Therapist (LMFT) and provide therapy to individuals, couples, and families. I am conducting my therapy sessions via phone and video so if you or anyone you know is in need of some extra support right now, feel free to reach out or visit my website for more information about my therapeutic services: www.MFTtherapist.com.

We will of course continue to keep you updated as to the status of swim lessons resuming and we sure hope to be able to see you back at the pool sooner rather than later!! Meanwhile, I am sending you all my best...

Warmly,

 

Kate Polich, LMFT

Owner

Head Above Water, Inc.

 

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March 19, 2020

With the new orders issued this evening by the Mayor and Governor, for Los Angeles and the State of California (https://corona-virus.la/faq), we have canceled all swim lessons through April 19, 2020.

Tomorrow you will reiceve an email with your updated swim lesson schedule. If you have made an Ongoing Reservation, your time slot is still reserved for you whenever lessons resume. If you have a single package of lessons, please reach out whenever you are ready to reschedule your canceled classes and we will be happy to assist you in finding new dates/times based on availability.

We are obviously in uncharted territory and we thank you for supporting Head Above Water during this challenging time while we have to shut our doors for the next month. We will of course keep you informed if anything changes in regards to the timeline for lessons to resume. As of now, we will plan on being back to normal operations as of April 20, 2020, when the Mayor's "Safer at Home" order is set to be lifted.

During this uncertain time, I also wanted to remind everyone that I am a Licensed Marriage and Family Therapist (LMFT) and provide therapy to individuals, couples, families, and children. During this time I am conducting my therapy sessions via phone or video so if you or anyone you know is in need of some extra support right now, feel free to reach out or visit my website for more information about my therapeutic services: www.MFTtherapist.com.

Most importantly, I hope you, your family, and all your loved ones stay safe and healthy during this time. We hope to be able to see you back at the pool sooner rather than later.

Warmly,

 

Kate Polich, LMFT

Owner

Head Above Water, Inc.

Serving Los Angeles Since 2002!

© 2020 by Head Above Water, Inc.